![]() Package has been returned to shipper, but seller does not confess that he/she have received the return and refuse to refund me money, how can I get my money back? Parcel was returned to shipper, or even shows “Failed delivery”. How to open dispute and claim refund for fake tracking number and non received parcel? So if the parcel has delivery problem in your country, you should contact your local post office and inquire about parcel delivery. In most cases, this UPU member is your country’s postal service provider or postal company. Remember that China is a member of Universal Postal Union(UPU), its parcel will be delivered by the UPU member in your country. This is most common return reason for parcels to U.A.E The parcel address has no P.O Box number.The recipient is not available in the address when postman tried to make delivery.The postman has sent the goods to your mailbox or front door and you have not checked yet.The import customs does not release the goods.The address, city or postal code is wrong.If the parcel is shipped from China to your country, the failure delivery reasons might be as following: If your tracking results shows the parcel has arrived destination for long time, but does not have delivery information, normally this means the parcel has delivery problem. My parcel has arrived at destination country for a long time without delivery, why? In most of cases, sellers will take immediate action on shipment to avoid dispute and shop downgrade penalty. Tell him/her if you can not get real shipment information in next 3 days, you will open dispute against fraud. If you purchased from big website such as eBay/AliExpress/Amazon/Wish etc, you should contact seller and push him/her to ship the goods immediately. If over 3 business days and you still get same result as “”shipping notice received”. China Post tracking system will provide updated shipment date and location information about the parcel number. If you just got the tracking number from seller, please wait about 2 to 3 business days, if seller has actually shipped the goods. This means seller/shipper has applied a tracking number with shipping software provided by third party (WISH, AliExpress etc) but has not shipped the goods yet. When tracking you might get “Shipping notice received” or “Shipping notice received from WISH” or “Logistics order has been created“. Without it, you can't receive your remittance or track it through the internet or customer service center.What is the meaning of “Shipping notice received”? There are 500000 Western Union agents across the worldĪll required information and procedures previously mentioned to receive Western Union remittance are necessary to receive the money, and the most important one is MTCN. You can edit and correct any mistakes related to the transfer You can get your money returned in case the receiver didn’t pick it up Some countries impose a maximum limit of daily transferred money.Ī safe and secure way for financial transactions You should visit a Western union agent within a maximum of 90 days to receive the remittance because this is the time that the remittance can wait before returning to the source.Īccepted currency in Jordan is the JOD, and you have to check with a local agent or WU customer service in order to know the accepted currencies in other countries. Usually, it only takes minutes to pick up the money You can track the money transfer through Western Union website, using the sender’s name and MTCN. Sign on the correctness of the data in the receipt form Visit a Western Union agent in your country Sender's details such as, his/her name, phone number and the country from which transfer was sent National identification card of the receiver In the usual case, you need to have the following papers in order to receive money: Papers Required to Receive Western Union Remittances It is an abbreviation of Money Transfer Control Number and it includes a number to follow money transfers done and this number consists of 10 digits for each remittance. But what if you lost it somewhere unknown? Will you still be able to pick up the money?īefore delving in, let’s talk more about the MTCN. In order to receive your money from one of Western Union agents, you need to have a tracking number (MTCN). Western Union is an international, financial service that provides easy and facilitated solutions to send and receive money across different countries safely and immediately.
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